Account Deletion

You are always in control of your EZ Tuitions account. If you no longer wish to use the platform, you can permanently delete your account and the personal data associated with it at any time — there is no lock-in and no charge to do so. You can start the process yourself from inside the app, or ask our support team to do it for you by email. This page explains exactly how deletion works, what happens to your data, and how long each step takes.

Deletion applies to both student and teacher accounts. Before you delete, make sure any ongoing tuition arrangements or payments are settled, and download anything you want to keep (such as your profile details), because deletion cannot be reversed once the 30-day window has passed.

Deleting the app is not the same as deleting your account. Simply removing the EZ Tuitions app from your phone signs you out but leaves your account and data active — to remove your data you must use the in-app deletion flow or email us as described below.

Changed your mind? During the 30-day grace period your account is deactivated but not yet erased, so if you contact support before it ends we can usually reactivate it. Once the 30 days pass, the deletion is permanent and your data cannot be recovered.