Get in Touch
We're here to help you succeed in your educational journey. Reach out to us anytime!
Contact Methods
Phone Support
Call us for immediate assistance
WhatsApp Support
Quick chat support on WhatsApp
Email Support
Get detailed help via email
Why Contact Us?
Dedicated Support Team
Our experienced team is here to help you
Multi-language Support
We speak English, Hindi, and Urdu
Secure & Private
Your information is safe and protected
We Care About You
Every query is important to us
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
We're Here to Help!
Whether you're a student looking for the perfect tutor, a teacher wanting to join our platform, or you have any questions about our services, we're here to support you every step of the way.
Support hours & what to expect
Whether you are a parent looking for a tutor, a student needing help with your account, or a teacher applying for tuition jobs, our team is here to help. Here is when we are available, how quickly we reply, where we operate, and how to get the fastest possible answer.
Support hours
- Phone & WhatsApp: 8 AM – 9 PM, all 7 days
- Email: monitored daily, 8 AM – 9 PM
- Live chat (in app): 9 AM – 8 PM, Mon–Fri
Response time
- Phone & WhatsApp: usually answered within minutes during hours
- Email: replies within 24 hours (often same day)
- Account & deletion requests: actioned within 48 hours
Coverage areas
Home tuition is strongest across Delhi NCR — Delhi, Noida and Gurgaon (Gurugram), with tutors in Ghaziabad and Faridabad too. Online tuition is available anywhere in India, so distance is never a barrier to finding the right tutor. We keep adding tutors in new localities as demand grows, so it is always worth asking even if your area is not listed here yet.
What to include
To help us respond faster, please mention: your role (student, parent or teacher), the subject and class or exam, your area (or that you want online tuition), your registered phone number, and a short note on what you need.
Reach us directly
Call or WhatsApp +91 79822 09829 (8 AM – 9 PM daily), or email support@eztuitions.com. For urgent help, the phone line is the quickest way to reach us.
If you already have an account, signing in first helps our team match your message to your profile and history, which usually means a faster and more accurate reply. If you are writing in as a guest, please share your full name and registered phone number so we can locate any existing profile or lead linked to your enquiry.
What we can help you with
Most messages fall into a few common areas. Knowing which one yours is helps us route it to the right person and reply faster:
- Finding a verified tutor for a subject, class or exam
- Booking or rescheduling a free demo class
- Questions about fees, the service charge or refunds
- Account help — login, profile, or deleting your account
- Teacher onboarding, verification and tuition jobs
- Reporting a problem or giving feedback
Many of these are answered instantly in our Help Center, so it is worth a quick look before you write in. If you would rather delete your account, you can do that yourself from the app — see the account deletion page for step-by-step instructions.