Privacy Policy
Your privacy matters to us. Learn how we protect your personal information and respect your rights.
Last Updated: September 30, 2025
GDPR Compliant
SOC 2 Certified
Quick Summary: We collect information to provide educational services, match students with tutors, and improve your experience. We never sell your personal data and you have full control over your information. For immediate questions, contact us at support@eztuitions.com
Table of Contents
Jump to any section to find specific information about our privacy practices.
Information We Collect
Section 1
1
How We Use Your Information
Section 2
2
Information Sharing
Section 3
3
Data Retention & Deletion
Section 4
4
Third‑Party Services We Use
Section 5
5
Data Security
Section 6
6
Your Privacy Rights
Section 7
7
Cookies and Tracking
Section 8
8
International Data Transfers
Section 9
9
Children's Privacy
Section 10
10
Quick Overview
What we collect: Only essential information
How we use it: Platform services & safety
Your control: Full access & deletion rights
Our promise: Never sell your data
Introduction
Welcome to EZ Tuitions. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.
EZ Tuitions operates as an online marketplace connecting students with qualified tutors across India. We understand that trust is fundamental to our service, especially when dealing with educational relationships and personal data.
Our Privacy Commitments:
- We never sell your personal information to third parties
- You have full control over your data and privacy settings
- We use industry-standard security measures to protect your information
- We collect only the information necessary to provide our services
Information We CollectSection 1 of 10
Section 1 of 10
1
Personal Information
- Name, email address, and phone number
- Profile information (bio, education, subjects)
- Location data (city, area) for tutor matching
- Authentication credentials and account preferences
Educational Information
- Academic qualifications and certifications
- Teaching experience and specializations
- Student grade levels and learning preferences
- Reviews and ratings from platform interactions
Usage Information
- Device information (browser type, operating system)
- IP address and general location data
- Platform usage patterns and feature interactions
- Communication logs between users (for safety)
Reading Progress10% Complete
How We Use Your InformationSection 2 of 10
Section 2 of 10
2
Core Platform Services
- Match students with qualified tutors based on location and subjects
- Facilitate communication and scheduling between users
- Process payments and maintain transaction records
- Provide customer support and resolve disputes
Platform Improvement
- Analyze usage patterns to improve user experience
- Develop new features based on user feedback
- Maintain platform security and prevent fraud
- Send important updates about service changes
Marketing Communications
- Send newsletters about educational content (with consent)
- Notify about new tutors in your area
- Share platform updates and feature announcements
- Provide personalized recommendations
Reading Progress20% Complete
Information SharingSection 3 of 10
Section 3 of 10
3
With Other Users
- Profile information is visible to potential matches
- Contact information shared only after connection approval
- Reviews and ratings are publicly visible on profiles
- Educational credentials displayed to build trust
With Service Providers
- Payment processors for secure transaction handling
- Email and SMS services for communications
- Cloud storage providers for data backup
- Analytics tools to improve platform performance
Legal Requirements
- Compliance with applicable laws and regulations
- Response to valid legal requests and court orders
- Protection of rights, property, and safety
- Prevention of fraud and illegal activities
Our Commitment
- We do not sell personal data
- Limited sharing only with contracted processors under data protection agreements
Reading Progress30% Complete
Data Retention & DeletionSection 4 of 10
Section 4 of 10
4
Retention Timelines
- Account data: retained while the account is active; deleted within 30 days after verified deletion request
- Transaction and invoicing records: retained for up to 7 years to comply with legal and tax obligations
- Operational logs and analytics: retained for up to 12 months
- Backups: automatically cycled; residual copies may persist for up to 30 days
Deletion Requests
- Submit requests via in‑app account deletion flow or email at support@eztuitions.com
- We verify identity before processing
- Processing SLA: within 30 days of a verified request
- Upon deletion, we remove personal data from active systems and schedule removal from backups
Reading Progress40% Complete
Third‑Party Services We UseSection 5 of 10
Section 5 of 10
5
Authentication & Identity
- Google OAuth – sign‑in and account linking (https://developers.google.com/identity)
- reCAPTCHA/anti‑abuse where applicable (https://www.google.com/recaptcha/about/)
Messaging & Notifications
- Firebase Cloud Messaging – push notifications (https://firebase.google.com/docs/cloud-messaging)
Storage & Infrastructure
- Google Cloud Storage – file uploads such as documents and images (https://cloud.google.com/storage)
- Google Secret Manager – configuration secrets (https://cloud.google.com/secret-manager)
Analytics & Monitoring
- Privacy‑respecting analytics and operational logs to improve reliability and performance
Data Processing Agreements
- These providers act as processors under contracts that include appropriate data protection obligations
Reading Progress50% Complete
Data SecuritySection 6 of 10
Section 6 of 10
6
Technical Safeguards
- SSL encryption for all data transmission
- Secure database storage with access controls
- Regular security audits and vulnerability assessments
- Two-factor authentication for account protection
Operational Security
- Limited access to personal data on need-to-know basis
- Employee training on data protection practices
- Incident response procedures for security breaches
- Regular backup and disaster recovery protocols
Reading Progress60% Complete
Your Privacy RightsSection 7 of 10
Section 7 of 10
7
Access and Control
- View, update, or delete your personal information
- Download a copy of your data in portable format
- Control privacy settings and communication preferences
- Opt-out of marketing communications at any time
Account Management
- Delete your account and associated data
- Modify profile visibility and information sharing
- Manage connections and block unwanted contacts
- Request data correction if information is inaccurate
Reading Progress70% Complete
Cookies and TrackingSection 8 of 10
Section 8 of 10
8
Essential Cookies
- Authentication and login session management
- Security features and fraud prevention
- Platform functionality and user preferences
- Load balancing and performance optimization
Analytics and Marketing
- Google Analytics for usage insights (anonymized)
- Social media integration and sharing features
- Advertising and remarketing (with consent)
- A/B testing for platform improvements
Reading Progress80% Complete
International Data TransfersSection 9 of 10
Section 9 of 10
9
Cross-Border Processing
- Data may be processed in countries outside India
- We ensure adequate protection through legal safeguards
- Service providers comply with international privacy standards
- Users are informed of any significant data transfers
Reading Progress90% Complete
Children's PrivacySection 10 of 10
Section 10 of 10
10
Minors on the Platform
- We require parental consent for users under 18
- Enhanced privacy protections for student accounts
- Restricted data collection for educational purposes only
- Additional safety measures for minor-teacher interactions
Reading Progress100% Complete
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You of Changes:
- • Email notification for significant changes
- • Prominent notice on our platform
- • Updated "Last Modified" date at the top
- • 30-day notice period for material changes
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy. If you disagree with any changes, you may delete your account at any time.
Contact Us About Privacy
If you have questions about this Privacy Policy or our data practices, we're here to help.
Privacy Inquiries
Response within 24 hours
8 AM - 9 PM (Daily)
Data Protection Officer
For specific data protection concerns or to exercise your privacy rights, our Data Protection Officer is available to assist you.
Response Time:
Within 72 hours
Quick Privacy Actions
Exercise your privacy rights quickly and easily with these direct action buttons.
This Privacy Policy is part of our commitment to transparency and user trust. For our complete terms of service and other legal documents, visit our legal center.